Gofal yng Nghymru
Ateb OS for Welsh Care.
For care homes, domiciliary, and supported living — the only platform built specifically for CIW and RISCA 2016. Voice, staff, compliance, and a daily briefing.
Pain points Ateb OS solves for welsh care.
CIW inspections arrive with 48 hours notice
CIW inspections arrive with 48 hours notice
RISCA 2016 requires documentation most providers still produce manually. Ateb tracks DBS, training, and registration continuously.
RISCA 2016 requires documentation most providers still produce manually. Ateb tracks DBS, training, and registration continuously.
No English platform understands Welsh regulation
No English platform understands Welsh regulation
CIW vs CQC. RISCA vs CQC standards. Social Care Wales registration. Ateb’s jurisdiction toggle was built for this from day one.
CIW vs CQC. RISCA vs CQC standards. Social Care Wales registration. Ateb’s jurisdiction toggle was built for this from day one.
Calls go unanswered outside office hours
Calls go unanswered outside office hours
Every missed call is a missed client, a missed family, or a missed emergency. Ateb answers 24/7 with full transcription and SMS escalation.
Every missed call is a missed client, a missed family, or a missed emergency. Ateb answers 24/7 with full transcription and SMS escalation.
Everything tracked. Every minute, reclaimed.
Dashboard Overview
Monitor your care operations at a glance
Calls Today
17
64 this month
Open Queries
4
0 urgent
Staff Sick Today
4
5 this week
Open Complaints
1
0 high severity
Recent Calls
Latest AI phone activity
| Date/Time | Caller | Duration | Reason | Outcome | Recording | Transcript | |
|---|---|---|---|---|---|---|---|
Feb 16 12:29 PM | Sophie Mitchell Client +441792636000 | 1:15 | General | Unresolved | |||
Feb 16 11:34 AM | Charlotte Ellis Staff +447889279993 | 1:04 | General | Escalated | |||
Feb 16 11:09 AM | James Patterson Client +441633274100 | 0:46 | General | Unresolved | |||
Feb 16 10:49 AM | Lily Anderson Client +447958412998 | 1:43 | General | Escalated | |||
Feb 16 9:05 AM | Thomas Wright Staff +447966512167 | 1:49 | General | Completed | |||
Feb 16 8:29 AM | Emma Thompson Client +447889279993 | 1:15 | General | Completed | |||
Feb 16 8:01 AM | Oliver Harrison Staff +447889279993 | 1:08 | General | Completed | |||
Feb 16 5:12 AM | Mark Davies Staff +447512201680 | 0:55 | General | Completed |
Full dashboard view available on desktop. The mobile companion app is shown below.
Dashboard
Calls Today
17
64 this month
Open Queries
4
0 urgent
Staff Sick
4
5 this week
Complaints
1
0 high severity
Recent Calls
View allSophie Mitchell
Client12:29 PM
Charlotte Ellis
Staff11:34 AM
James Patterson
Client11:09 AM
Lily Anderson
Client10:49 AM
Three steps to go live.
We set up your platform in 10 days
Staff and client data imported. Voice routing configured. Your team trained.
Calls answered, compliance tracked from day one
24/7 voice live. DBS and training expiry monitored. Heartbeat Report running.
Your 7am briefing tells you what happened overnight
Calls handled, sickness logged, queries raised, complaints flagged. One email, every morning.
Everything in one tab.
See Ateb OS in action.
Book a 15-minute live demo. We'll run through your exact scenarios for welsh care in real time.
No commitment · 15-minute call · See it live